Legal
Privacy Policy
Last updated: February 2026
1. Introduction
MediMate Foundation ("we," "our," or "us") is a 501(c)(3) nonprofit organization registered in California. We are committed to protecting your privacy and handling your health information with the utmost care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and account credentials when you create an account.
- Health Information: Medications, dosages, health conditions, lab results, vitals, and other health data you voluntarily enter into the app.
- Usage Data: Information about how you interact with our app, including features used, session duration, and device information.
- Communications: Information you provide when contacting us through our contact form, email, or social media.
3. How We Use Your Information
- To provide and improve our health management tools
- To generate personalized health insights and reminders
- To facilitate care coordination with your chosen caregivers
- To respond to your inquiries and provide support
- To conduct research using de-identified, aggregated data to improve patient outcomes
4. Data Security
We implement industry-standard security measures to protect your personal and health information. This includes encryption in transit and at rest, secure authentication, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Sharing
We do not sell your personal or health information. We may share information only in the following circumstances:
- With caregivers and care team members you explicitly authorize
- With service providers who help us operate the platform (under strict data protection agreements)
- When required by law or to comply with legal obligations
- In de-identified, aggregated form for research purposes
6. Your Rights
You have the right to access, correct, or delete your personal information. You can export your health data at any time. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at hello@medimatefoundation.org.
7. Children's Privacy
MediMate Foundation is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at hello@medimatefoundation.org or visit our contact page.